創(chuàng)新服務模式 助力夏糧豐收——中聯(lián)農(nóng)機舉辦2020農(nóng)事服務暨三夏服務出征儀式

2020-05-26 14:45:02 來源：中聯(lián)重科農(nóng)業(yè)機械 閱讀量：20698 評論

　　【農(nóng)機網(wǎng) 明星企業(yè)】 麥收有我，顆粒歸倉！隨著三夏拉開戰(zhàn)幕，小麥主產(chǎn)區(qū)跨區(qū)機收即將進入高峰期。5月20日，中聯(lián)農(nóng)機在開封工業(yè)園舉辦2020農(nóng)事服務暨三夏服務出征儀式，助力小麥“豐收到手”。

　　面對今年新形勢，中聯(lián)農(nóng)機積極響應國家號召與部署，創(chuàng)新農(nóng)業(yè)社會化服務模式。中聯(lián)農(nóng)機依托農(nóng)業(yè)生產(chǎn)全程機械化系列產(chǎn)品以及農(nóng)業(yè)服務信息化管理平臺，整合相關資源成立新型農(nóng)事服務中心，推進平臺化運營、企業(yè)化管理，提高農(nóng)機社會化、組織化、規(guī)模化服務水平，帶動農(nóng)業(yè)生產(chǎn)經(jīng)營主體發(fā)展，促進土地適度規(guī)模經(jīng)營、標準化生產(chǎn)，形成更專業(yè)的一站式農(nóng)事服務。同時，中聯(lián)農(nóng)機通過培訓貧困人口勞動技能，增加轉(zhuǎn)移就業(yè)務工人員收入，降低農(nóng)戶生產(chǎn)成本，有效解決“種地難、用工難”問題，為打贏脫貧攻堅戰(zhàn)貢獻力量。

　　在這次出征儀式上，從河南省各地應征的首批60名農(nóng)事服務機手完成了公司的培訓與考核，正式踏上麥收服務征程。來自駐馬店上蔡縣的司師傅表示：感謝中聯(lián)農(nóng)事服務中心為我提供就業(yè)機會，我現(xiàn)在不僅掌握了農(nóng)機駕駛等職業(yè)技能，而且工作也不用發(fā)愁，服務中心直接派單干活，現(xiàn)在的收入可比我外出打工高多了！

　　為提升三夏麥收服務效率與質(zhì)量，中聯(lián)農(nóng)機堅持“一切以客戶為中心”的服務宗旨，圍繞“響應快、到達快、處置快”原則，推出“521”專項服務政策，通過加大人員、車輛、配件、信息化等手段的保障力度，實現(xiàn)“五分鐘響應，兩小時到達，一次性解決”，快速處理客戶報修問題。今年，中聯(lián)農(nóng)機加大物聯(lián)網(wǎng)等信息化技術投入與應用，智能農(nóng)機信息服務中心全面升級運行，將農(nóng)機裝備的地理位置、運行狀態(tài)等數(shù)據(jù)實時共享至全媒體交互中心，實時監(jiān)測農(nóng)機作業(yè)位置、路徑、工況等信息，實現(xiàn)故障遠程診斷、一鍵報修等服務。三夏期間，服務人員可通過平臺監(jiān)控農(nóng)機設備遷徙軌跡，提前進行配件、服務力量布防，為用戶提供更加主動的售后服務，助力夏糧顆粒歸倉。

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