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感動(dòng)服務(wù)，提升客戶忠誠(chéng)度--青海豐沃三年關(guān)懷服務(wù)活動(dòng)紀(jì)實(shí)

2022-07-22 13:29:09 來(lái)源：青海豐沃 李輝 閱讀量：19529 評(píng)論

導(dǎo)讀：海晏縣金倉(cāng)農(nóng)作物種植專業(yè)合作社，位于青海省海北州海晏縣金灘鄉(xiāng)倉(cāng)開村，是一家成立于2017年的村辦農(nóng)業(yè)合作社。

　　【農(nóng)機(jī)網(wǎng) 明星企業(yè)】總耕地面積5300多畝，主要種植青稞、油菜等作物，在職職工18名，是當(dāng)?shù)匾?guī)模較大的專業(yè)合作社。
 
　　2018年12月，該合作社在我司購(gòu)置了第1臺(tái)久保田M954KQ拖拉機(jī)及相關(guān)配套農(nóng)具，在農(nóng)業(yè)機(jī)械化道路上邁出了堅(jiān)實(shí)的一步。為了確保機(jī)器的正常使用，我司專門安排服務(wù)人員全程跟蹤，提供了交機(jī)指導(dǎo)，初次、季后保養(yǎng)等服務(wù)，2019年春耕季我公司也安排了定期回訪，隨時(shí)解決用戶遇到的各類使用問(wèn)題。久保田拖拉機(jī)操作靈活、省油耐用、作業(yè)效率高等優(yōu)點(diǎn)，以及我司全方位的服務(wù)，給用戶留下了深刻的印象。
 
　　隨著生產(chǎn)規(guī)模的不斷擴(kuò)大，合作社于2019年和2020年，又先后購(gòu)置了兩臺(tái)M954KQ、兩臺(tái)M704KQ、兩臺(tái)PRO1108收割機(jī)，2021年成為了青海地區(qū)第1家久保田VIP用戶。久保田產(chǎn)品為合作社的發(fā)展起到了積極作用，同時(shí)也為久保田產(chǎn)品在該地區(qū)的推廣、銷售，帶來(lái)了很好的宣傳效果。
 
活動(dòng)紀(jì)實(shí)
 
　　2022年6月21日，我司對(duì)合作社的4臺(tái)久保田拖拉機(jī)、2臺(tái)收割機(jī)實(shí)施了三年關(guān)懷服務(wù)活動(dòng)，全方位體檢后，為機(jī)器做了更換機(jī)油機(jī)濾、柴油濾芯、調(diào)整換向手柄、拉桿行程等維保工作。
 
　　合作社領(lǐng)導(dǎo)對(duì)久保田三年關(guān)懷服務(wù)給予了很高的評(píng)價(jià)：“三年關(guān)懷活動(dòng)免費(fèi)體檢，能及時(shí)發(fā)現(xiàn)并排除機(jī)器隱患，針對(duì)機(jī)器養(yǎng)護(hù)也能給用戶提供更多直觀的講解培訓(xùn)，提高用戶對(duì)機(jī)器的養(yǎng)護(hù)能力，養(yǎng)成良好的機(jī)器使用習(xí)慣。
 


       結(jié)語(yǔ)
 
　　農(nóng)業(yè)機(jī)具的使用環(huán)境差，設(shè)備維保要求高，直接影響機(jī)具的日常使用和壽命，而久保田三年關(guān)懷服務(wù)活動(dòng)的推進(jìn)，可以讓用戶享受到保修期外免費(fèi)的機(jī)器體檢，及時(shí)發(fā)現(xiàn)并排除故障和隱患，有效延長(zhǎng)機(jī)器使用壽命，增強(qiáng)了用戶對(duì)久保田機(jī)器和我司的信心，有助于建立長(zhǎng)期的合作關(guān)系，提高維保用品、相關(guān)配件的銷售，做到真正的合作共贏！

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