浙江省公布4款水稻聯(lián)合收割機質量調查得分，用戶對產(chǎn)品總體認可

2022-03-24 15:30:51 來源：農(nóng)機網(wǎng)整理發(fā)布 閱讀量：36728 評論

　　【農(nóng)機網(wǎng) 監(jiān)管快訊】 2021年，農(nóng)業(yè)農(nóng)村部以部省聯(lián)動的方式，在浙江等12省開展全收割機質量調查工作和收獲損失率調查，重點對收獲損失率等作業(yè)質量開展入戶調查和田間調查，查找問題，尋求對策，推動企業(yè)創(chuàng)新產(chǎn)品，推動農(nóng)機農(nóng)藝融合，助力糧食穩(wěn)產(chǎn)增產(chǎn)奪豐收。
 
　　近日，浙江省農(nóng)業(yè)農(nóng)村廳公布了2021年浙江省部省聯(lián)動水稻聯(lián)合收割機質量調查有關情況。此次調查對象為2019年購買、使用滿一個作業(yè)季節(jié)且享受農(nóng)機購置補貼的江蘇沃得農(nóng)業(yè)機械股份有限公司生產(chǎn)的4LZ-6.0EAQ型、4LZ-5.0E型和久保田農(nóng)業(yè)機械(蘇州)有限公司生產(chǎn)的4LZ-4(PRO988Q)型、4LZ-4J(PRO988Q-Q)型等共4個機型的水稻聯(lián)合收割機產(chǎn)品。調查總臺數(shù)60臺，其中沃得4LZ-6.0EAQ型20臺、沃得4LZ-5.0E型10臺、久保田4LZ-4(PRO988Q)型10臺、久保田4LZ-4J(PRO988Q-Q)型20臺。
 
　　調查結果如下：
 
　　浙江省調查的4個機型水稻聯(lián)合收割機產(chǎn)品總體滿意度評價得分為81.39分，屬于“滿意”檔次；“三性一狀況”中安全性、可靠性、適用性和售后服務等4項單項滿意度評價得分分別為83.48分、84.02分、79.41分和77.61分，均屬于“滿意”檔次，表明用戶對調查機型產(chǎn)品的質量總體認可。但本次調查也反映出調查機型產(chǎn)品及用戶使用方面存在的一些問題。
 
　　(一)安全性方面問題。調查現(xiàn)場發(fā)現(xiàn)，工作梯不全現(xiàn)象比較普遍，不全率38.3%；外露運動件防護罩拆卸嚴重，60臺調查樣機中有52臺存在被拆現(xiàn)象，拆卸率高達86.7%，有的調查樣機安全防護基本被拆光；滅火器棄用和后視鏡等信號裝置掉落現(xiàn)象較多，超過三分之一的調查樣機未安放滅火器，21臺調查樣機存在后視鏡不全或全部丟失后仍繼續(xù)作業(yè)情形；用戶私自加(改)裝現(xiàn)象突出，超過一半的調查樣機存在加(改)裝現(xiàn)象，最多的1臺有6處加(改)裝，包括加裝燃油箱、追加排塵風扇、加大切草器皮帶輪、加裝千斤頂?shù)?，還將無駕駛室改造為封閉式并加裝空調。此外，部分調查樣機還存在安全警示標志未貼、脫落等現(xiàn)象。
 
　　(二)可靠性方面問題。調查發(fā)現(xiàn)，共有11臺調查樣機累計發(fā)生13次故障(不包括輕微故障)，其中嚴重故障1次，其余為一般故障。主要表現(xiàn)為發(fā)動機過熱、發(fā)動機“三漏”、噴油嘴損壞、馬達不能正常啟動等發(fā)動機系統(tǒng)故障；割臺變形、斷裂、側壁開裂等割臺系統(tǒng)故障;橡膠履帶斷裂、變速主傳動箱齒輪損壞等行走底盤系統(tǒng)故障；無級變速油缸柱塞軸泄漏，不能正常工作等液壓系統(tǒng)故障。
 
　　(三)適應性方面問題。調查發(fā)現(xiàn)，各調查樣機在一般作業(yè)條件下均能正常作業(yè)，作業(yè)性能能滿足用戶要求。但有部分用戶反映，其所購機具在收割倒伏作物時，作業(yè)效果不理想，存在損失率偏高現(xiàn)象；收獲高秸稈時，脫粒困難，清潔度不高；收割機機身底盤較低，存在通過性不強、容易陷田等問題。
 
　　(四)售后服務方面問題。調查發(fā)現(xiàn)，產(chǎn)品售后安裝調試率不高，有20個用戶確認機具購買后，產(chǎn)銷企業(yè)未予安裝調試，占比33.3%；有些售后服務人員服務態(tài)度不好、技術能力不足，無法解決實際問題；有些零配件質量不高、價格高；售后三包服務點或其他農(nóng)機維修服務企業(yè)主動提供維修記錄及憑證不多，調查樣機中有31臺機具發(fā)生過維修，但僅有17名用戶確認有維修記錄并保存。
 
　　通報表示，針對本次質量調查發(fā)現(xiàn)的問題，農(nóng)業(yè)農(nóng)村部農(nóng)業(yè)機械化管理司將統(tǒng)一向涉及企業(yè)一對一發(fā)送整改通知，省廳將跟蹤督促相關企業(yè)做好整改落實。有關農(nóng)機生產(chǎn)企業(yè)要聚焦自身存在的問題和用戶需求，進一步加強農(nóng)機農(nóng)藝融合研究，加大技術創(chuàng)新力度，不斷完善產(chǎn)品設計，提升農(nóng)機產(chǎn)品對作物品種、作物成熟度和作物倒伏的適用能力，降低損失率、含雜率、破碎率；要強化質量意識，加強生產(chǎn)工藝工裝管控，不斷提升產(chǎn)品質量，滿足用戶對產(chǎn)品可靠性的要求；要進一步增強對國家強制性標準的認識，嚴格落實安全標志、安全防護、安全裝備等有關規(guī)定要求，保證安全技術措施到位；要不斷完善售后三包服務網(wǎng)絡，加強對“三包”服務點維修點管理，強化售后人員教育，促進服務能力提升，保證售后服務到位。
 
　　本文由農(nóng)機網(wǎng)(epigene.com.cn)整理發(fā)布，資料來源：浙江省農(nóng)業(yè)農(nóng)村廳。

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