2019年全國農(nóng)機(jī)質(zhì)量投訴監(jiān)督工作培訓(xùn)班在蘭州舉辦

2019-09-23 09:21:42 來源：農(nóng)業(yè)農(nóng)村部農(nóng)業(yè)機(jī)械試驗(yàn)鑒定總站質(zhì)量監(jiān)督處 閱讀量：19143 評論

　　【農(nóng)機(jī)網(wǎng) 監(jiān)管快訊】為進(jìn)一步加強(qiáng)投訴監(jiān)督工作隊(duì)伍建設(shè)，依法規(guī)范做好農(nóng)機(jī)質(zhì)量投訴監(jiān)督工作，切實(shí)維護(hù)廣大農(nóng)機(jī)用戶及農(nóng)機(jī)企業(yè)的合法權(quán)益，9月18日19日，農(nóng)業(yè)農(nóng)村部農(nóng)業(yè)機(jī)械試驗(yàn)鑒定總站(以下簡稱總站)在甘肅省蘭州市舉辦2019年全國農(nóng)機(jī)質(zhì)量投訴監(jiān)督工作培訓(xùn)班,來自全國28個(gè)省(區(qū)、市)農(nóng)機(jī)質(zhì)量投訴監(jiān)督機(jī)構(gòu)的60多位農(nóng)機(jī)質(zhì)量投訴監(jiān)督管理人員參加了培訓(xùn)。
 
　　農(nóng)業(yè)農(nóng)村部農(nóng)業(yè)機(jī)械化管理司監(jiān)督管理處有關(guān)負(fù)責(zé)同志參加了開班式，對近年來農(nóng)機(jī)質(zhì)量投訴監(jiān)督工作取得的成效予以充分肯定，對新形勢下如何進(jìn)一步強(qiáng)化投訴監(jiān)督工作提出指導(dǎo)性意見。一是堅(jiān)持圍繞中心，圍繞推進(jìn)農(nóng)業(yè)機(jī)械化和農(nóng)機(jī)裝備產(chǎn)業(yè)轉(zhuǎn)型升級，強(qiáng)化農(nóng)機(jī)質(zhì)量投訴監(jiān)督工作；二是堅(jiān)持服務(wù)大局，圍繞國家質(zhì)量振興綱要，強(qiáng)化農(nóng)機(jī)質(zhì)量投訴監(jiān)督工作；三是堅(jiān)持提高認(rèn)識，圍繞縮短國內(nèi)產(chǎn)品質(zhì)量與國外產(chǎn)品質(zhì)量差距，強(qiáng)化農(nóng)機(jī)質(zhì)量投訴監(jiān)督工作；四是堅(jiān)持增強(qiáng)責(zé)任，圍繞推進(jìn)農(nóng)業(yè)機(jī)械化監(jiān)督管理“放管服”改革，強(qiáng)化質(zhì)量投訴監(jiān)督工作。
 
　　總站副站長姚春生在開班講話時(shí)指出，2018年以來，各級農(nóng)機(jī)化主管部門在深化“放管服”改革、“十三五”規(guī)劃繼續(xù)推進(jìn)、黨和國家機(jī)構(gòu)改革落實(shí)到位、國務(wù)院國發(fā)42號文件出臺實(shí)施的大背景下，繼續(xù)按照《農(nóng)業(yè)機(jī)械質(zhì)量投訴監(jiān)督管理辦法》等要求，圍繞農(nóng)機(jī)質(zhì)量投訴監(jiān)督，不斷強(qiáng)化責(zé)任擔(dān)當(dāng)，明確機(jī)構(gòu)、暢通渠道，完善制度、規(guī)范管理，積極組織受理、處理質(zhì)量投訴，切實(shí)維護(hù)農(nóng)民合法權(quán)益，推動農(nóng)機(jī)化質(zhì)量不斷提升，取得積極成效。從全國看，投訴監(jiān)督機(jī)構(gòu)在改革調(diào)整中保持了基本穩(wěn)定、農(nóng)機(jī)投訴管理更加規(guī)范、農(nóng)機(jī)投訴宣傳工作有新突破，農(nóng)機(jī)投訴監(jiān)督機(jī)構(gòu)在化解糾紛、促進(jìn)社會和諧中發(fā)揮了重要作用。
 
　　姚春生分析了農(nóng)機(jī)質(zhì)量投訴監(jiān)督工作面臨的形勢任務(wù)和存在問題，強(qiáng)調(diào)投訴監(jiān)督工作仍然是農(nóng)機(jī)化系統(tǒng)的重要法定職責(zé)，做好農(nóng)機(jī)質(zhì)量投訴監(jiān)督工作是“守初心、擔(dān)使命”的要求，也是農(nóng)機(jī)化高質(zhì)量發(fā)展和農(nóng)機(jī)化轉(zhuǎn)型升級的要求，各級農(nóng)機(jī)投訴監(jiān)督機(jī)構(gòu)一要積極推廣使用全國農(nóng)機(jī)投訴管理系統(tǒng)，二要按屬地管理原則積極做好農(nóng)機(jī)投訴受理，三要進(jìn)一步建立健全農(nóng)機(jī)投訴監(jiān)督體系，四要進(jìn)一步強(qiáng)化農(nóng)機(jī)投訴宣傳工作，積極推進(jìn)農(nóng)機(jī)質(zhì)量投訴監(jiān)督工作再上新臺階。
 
　　培訓(xùn)班邀請中國消費(fèi)者協(xié)會投訴部主任張德志講授了《消費(fèi)維權(quán)法律與實(shí)務(wù)》課程，中國農(nóng)村雜志社副社長、副總編輯夏樹講授了《農(nóng)村調(diào)研的禮儀和技巧》，總站質(zhì)量監(jiān)督處高工彭彬講解新版《全國農(nóng)機(jī)質(zhì)量投訴管理系統(tǒng)》應(yīng)用要點(diǎn)。山西、黑龍江、江蘇、廣西、甘肅等五省(區(qū))代表介紹了各自開展農(nóng)機(jī)質(zhì)量投訴監(jiān)督工作經(jīng)驗(yàn)。培訓(xùn)班上還通報(bào)了2018年農(nóng)機(jī)質(zhì)量投訴信息報(bào)送工作情況，圍繞農(nóng)機(jī)質(zhì)量投訴監(jiān)督管理辦法實(shí)施與改進(jìn)、農(nóng)機(jī)質(zhì)量投訴監(jiān)督體系與工作制度建設(shè)、推動投訴信息報(bào)送等進(jìn)行研討交流。學(xué)員們一致表示，此次培訓(xùn)內(nèi)容豐富實(shí)用，教學(xué)案例典型，指導(dǎo)性強(qiáng)，參加培訓(xùn)收獲大，對今后做好農(nóng)機(jī)質(zhì)量監(jiān)督工作具有重要的指導(dǎo)作用。
 
　　總站質(zhì)量監(jiān)督處處長王心穎主持了培訓(xùn)。本次培訓(xùn)班得到甘肅省農(nóng)業(yè)農(nóng)村廳、甘肅省農(nóng)業(yè)機(jī)械質(zhì)量管理總站的大力支持，甘肅省農(nóng)業(yè)農(nóng)村廳巡視員閻奮民、甘肅省農(nóng)機(jī)監(jiān)理處處長王學(xué)軍、甘肅省農(nóng)業(yè)機(jī)械質(zhì)量管理總站站長張恩貴出席開班式。

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